FREQUENTLY ASKED QUESTIONS

Teampact is a software product dedicated to enabling people working in teams who want to thrive in a changing work environment. So if you and your team want to continuously improve and adapt and therefore increase your team health, Teampact is for you!

Teampact is a powerful software for companies of any size,  irrespective of number of teams, because it focuses on the individual team.

Most definitely, the one does not replace the other. Teampact generates insights on team health based on the latest research in academia. This new level of knowledge can be the basis for structured and continuous team development as it points out the areas which go well and the ones with the highest potential for improvement. Teampact's carefully chosen set of actions can complement the scrum master's tool kit and enhance the teams retros. This will support you in structuring feedback and enabling your team to adapt and improve, based on the statistical data provided by your team.

As we are still in Open Beta phase, Teampact is completely free to use. We are working on possible pricing models but for now, our focus is on providing teams with a means to develop and have impact in these uncertain times.

The team members are highly committed to their goals, perform their tasks in a dutiful manner and hold each other accountable.

Communication is a process in which information is exchanged accurately, directly, openly and in a timely manner between two or more team members.

The team knows and understands its commonly agreed goals and tasks.  This enables the team to work goal-oriented and to monitor progress in regards of their achievement.

The willingness and ability of the team members to support each other in fulfilling their tasks, to distribute the workload equally and to stand up for each other.

Playfulness occurs when the team is internally motivated by the work itself and enjoys the work. Playfulness is fostered by the team's eagerness to experiment and the willingness to tackle challenging tasks.

Team members have clear roles with defined boundaries. They understand the individual and shared responsibilities of all members.

The team has the appropriate complementary skills and competencies and is able to perform work functions and complex activities in a flexible and seamless manner.

Team autonomy includes independent decision-making with regard to a specific work function, project or task, as well as the freedom to choose the most appropriate approach.

Team fundamentally believes that the work they are doing matters, creates change and has an impact on the organization.

Team Learning includes regular feedback, appreciation and reflection, with the aim of continuously adapting and growing as a team.

The team purpose describes the "why" of a team. It occurs when the team appreciates the result of its work and can identify with its mission.

Trust provides a sense of safety and enables a team to be transparent, to open up and share knowledge. If the level of trust is high, the team members expose vulnerability, which means that they openly address weaknesses and tough issues, and take risks on this team without feeling embarassed.

Teampact is cloud-based, i.e. only a web browser is needed to run it.

There is no minimum number for Teampact to work, though we recommend to have at least 3 members per team for Teampact to generate value. There is no maximum team size restriction, though having a maximum of around 10 team members ensures the improvement actions can be conducted efficiently.

As we are currently in Open Beta, this is unfortunately not possible as of now. However, we plan to implement it at a later stage.

Teampact can be used with desktop devices with resolutions beyond 1024x600 pixels. Mobile devices and tablets are not supported. Supported browsers include Google Chrome, Mozilla Firefox, Apple Safari and Microsoft Edge Chromium. Internet Explorer and Microsoft Edge are not supported.

If you want to remove yourself or a team member from a team, please click on the '+' to add team members, click on the profile of the person you want to remove and and click 'Remove team member'. That profile will be removed from the team but will NOT be deleted from Teampact.

It is currently not possile for users to delete a team. However, users can leave their current team (include link to that question?) and join a new team. If you really want to delete the whole team, please raise a ticket through Teampact.